Privacy Policy

Basirah ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data in compliance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia.

1. Data We Collect

• Account Information: Name, Email, Company Name, Phone Number.
• Usage Data: Search queries, tenders viewed, and AI proposals generated.
• Payment Data: Transaction history (Amount, Date). We do not store credit card details; they are processed securely by Geidea.

2. Purpose of Collection

We use your data for the following legitimate purposes:

• To provide and improve our services (Article 6 of PDPL).
• To process payments and manage credits.
• To send transactional emails (e.g., invoices, tender alerts).
• To prevent fraud and ensure platform security.

3. Data Storage & Transfer

Your personal data is stored on secure servers. In compliance with KSA regulations regarding sensitive infrastructure, we minimize cross-border transfer of sensitive sovereign data. General commercial data may be processed in secure cloud environments in accordance with standard international agreements.

4. Your Rights (PDPL)

Under the KSA Personal Data Protection Law, you have the right to:

• Right to Know: Be informed about how your data is being used.
• Right to Access: Request a copy of your personal data.
• Right to Correction: Request updates to inaccurate data.
• Right to Destruction: Request deletion of your data when it is no longer needed.

To exercise these rights, please contact us at privacy@etimad.space.

5. Data Sharing

We do not sell your personal data. We may share data only with:

• Service Providers: Payment processors (Geidea), email services (Zoho/Supabase), and hosting providers who assist in operating the platform.
• Legal Authorities: If required by KSA law or valid legal process.

6. Cookies

We use necessary cookies to maintain your login session and improved functionality. You can control cookies through your browser settings.

7. Contact Us

If you have questions about this policy or our data practices:
Email: privacy@etimad.space
Address: Riyadh, Kingdom of Saudi Arabia